Charge Automation hasn't had a Techsplained interview yet. It's coming soon.
Location: The Short Stay Summit, London, April 2024
Check out all the interviews in the Techsplained Series at https://thetechsplainedseries.com/
[00:00:02] And now I'm with Flo from Charge Automation. How are you Flo?
[00:00:05] I'm very well, thank you. How are you doing? I'm very well thanks.
[00:00:09] Flo, what does Charge Automation do?
[00:00:11] So, Charge Automation is a guest experience solution
[00:00:14] and if you imagine the PMS to be an inward-facing solution for the host or the property manager
[00:00:19] Charge Automation offers a guest-facing interface
[00:00:23] for them to verify themselves, to interact with the property manager
[00:00:27] in an automated way so the property manager doesn't have to spend his resources
[00:00:32] and it's a really neat way to offer upsells in an Amazon-like experience
[00:00:37] which is a very unique selling point that we have in the industry
[00:00:43] and it's a very neat little element that works super fine
[00:00:48] from once a moment the guest makes the reservation until they're checking
[00:00:53] and reducing time for the property manager and making the experience for the guests
[00:00:58] more elegant and more easy.
[00:01:00] Yeah, seamless, self-seamless.
[00:01:02] Yeah, great. And where is your audience? Are you global?
[00:01:05] We are very much global. That's what I mentioned with the unique selling point
[00:01:09] we integrate with 120 payment gateways
[00:01:12] and this is kind of the bottleneck that many PMSs have
[00:01:15] when they say oh there's a client in the Carveen, I don't have a payment gateway
[00:01:19] and we have a lot of customers with them.
[00:01:21] We can solve this for the property manager and for the PMS
[00:01:24] which means our client base is global, our partner base is global
[00:01:29] and it helps really, it's a win-win-win for everyone involved.
[00:01:34] Fantastic, okay. Well stay tuned, we'll be having a TechSplained interview soon.
[00:01:38] Thank you very much, Flick.
[00:01:40] Excellent.
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